FAQ

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FAQs

We understand that selling your cherished collections can raise many questions. That's why we've compiled this FAQ section to help you navigate the consignment process with ease. Whether you're curious about how to get started, what items we accept, or how to reach us, we've got you covered!

General Questions

  • What is Schoobie’s Consignment?

    Schoobie’s Consignment is a full-time, family-run business specializing in helping individuals and families sell their cherished collections. With years of experience in auctions, resale, and consignment, we’re dedicated to connecting items with buyers who value them.

  • How does consignment benefit me?

    Consignment allows you to sell your items without the hassle of photographing, marketing, and dealing with buyers directly. We handle all the work, so you can focus on other things while still earning money from your collection.

  • What makes Schoobie’s Consignment different?

    We bring years of expertise in evaluating and selling unique, vintage, and collectible items. As a family-run business, we offer personalized attention, transparent pricing, and a commitment to getting the best value for your items.

  • Do I have to bring items to your location?

    Yes, items can be dropped off at our designated location. For larger collections or estate consignments, we may arrange for pickup or special accommodations. We can also arrange shipment of items. Contact us to discuss options.

  • Where do you sell my items?

    We primarily sell your items on our eBay store, Schoobie’s Place, which allows us to reach a global audience of collectors and enthusiasts. Depending on the type of item you have, we can discuss other selling venues, such as specialty marketplaces or local sales, to ensure your items get the best exposure and value. Contact us to explore the best options for your collection!


Accepted and Prohibited Items

  • Items with a strong market demand:

    Vintage toys (Hot Wheels, Matchbox, Barbie, etc.)

    Model trains and accessories

    Collectible coins and currency

    Rare memorabilia (non-sports)

    Diecast cars, hobby kits, and military collectibles

    American Girl, Fashion Dolls, Accessories

  • Are there items you do not accept?

    Prohibited items such as firearms, taxidermy, or hazardous materials.


    Low-resale-value items like collector plates or Beanie Babies.


    A full list of prohibited items is available on our policies page.

  • Do you accept incomplete or damaged items?

    We typically accept items in good, working condition. However, vintage or antique items with minor damage may still be accepted if they are highly collectible or can be marketed as “for parts” or “restoration.”

  • Can I consign a large estate or collection?

    Yes, we specialize in handling estate collections. Contact us to schedule an evaluation and discuss terms for large or lifetime collections.

  • What happens to items you don’t accept?

    Items we don’t accept will either be returned to you or, with your permission, donated to charity.

Pricing and Payment

  • Who determines the price of my items?

    Our experienced team will evaluate your items and suggest a competitive price based on market trends. We’ll discuss and finalize pricing with you before listing them for sale.



  • Can I set a minimum price for my items?

    Yes, you can request a minimum price for specific items. If an item doesn’t sell at or above that price, we’ll discuss next steps with you.



  • How much does Schoobie’s Consignment charge?

    We operate on a commission-based model. Our fees depend on the type and value of the items being sold. Contact us for details on our commission rates.



  • When and how do I get paid?

    Payments are issued once your items sell and the transaction is complete. Typical payout methods include:


    Check

    PayPal


    Payments are processed within 30-45 days after the sale.

Selling Process

  • How do I start the consignment process?

    Contact us to discuss your items.


    Bring your items to our location or arrange for pickup or shipping.


    We evaluate, price, and list your items for sale.


    Sit back and relax while we handle the rest!

  • How long will it take for my items to sell?

    This depends on the demand for your items. Some items sell quickly, while others may take weeks or months. We continuously monitor listings to optimize sales.

  • Can I check the status of my items?

    Yes, we provide updates on the status of your consigned items. Contact us if you’d like to know how your items are performing.

  • What happens if my items don’t sell?

    If an item doesn’t sell within an agreed-upon time frame, we’ll contact you to discuss options. You can choose to have the item returned or donated to charity.

Shipping and Returns

  • Who handles shipping for sold items?

    We handle all shipping logistics, including packing, shipping costs, and tracking, to ensure items reach buyers safely.



  • What happens if an item is returned by a buyer?

    If an item is returned, we will notify you and relist the item or return it to you, depending on your preference.


    To allow for the best customer satisfaction, we accept returns up to 30 days after delivery. Payments are issued after the return window closes.

Policies and Agreements

  • Do you have a consignment contract?

    Yes, all consignments are governed by a written contract that outlines terms, fees, and expectations for both parties. This ensures transparency and mutual understanding.




  • Can I withdraw items from consignment?

    Yes, you can withdraw items at any time, but please give us prior notice so we can update listings and adjust inventory accordingly. Items that are sold or that are in the return window cannot be withdrawn. 


    Refer to your agreement to determine how to handle the close of your consignment.

  • Do you offer insurance for my items?

    While in our possession, your items are handled with care and stored securely. However, we recommend discussing specific insurance needs for high-value items.


    For sold items, customers pay shipping and any additional insurance needs based on the value of their item.

Other Questions

  • Can I consign items if I live outside your local area?

    Yes, we accept consignments from non-local clients. Contact us to discuss shipping your items to us for evaluation.





  • Do you provide appraisals for items?

    We do not offer formal appraisals but will provide an estimated value based on market trends as part of the consignment process.



    Refer to your agreement to determine how to handle the close of your consignment.

  • Can I shop directly from Schoobie’s Consignment?

    Absolutely! Visit Schoobie’s Place on eBay to browse our current inventory of unique and collectible items.



    For sold items, customers pay shipping and any additional insurance needs based on the value of their item.

  • What should I do if I have additional questions?

    Feel free to contact us via email, phone, or our website’s contact form. We’re happy to help!

Still have a question?

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